Quality Management System -ISO 9001
ISO 9001 is one of the generic standards of ISO 9000 family series which aims to provide Quality Management System guidelines and requirements for organizations regardless of its type, size and nature (product or service provided). This is the only standard in 9000 family series that provides certification.
The main purpose of ISO 9001 is to establish a framework of guidelines or procedures to make sure that when a process is performed in an organization then the same information, methods and controls are used or applied in a consistent manner.
Why ISO 9001 Certification?
- Certification to the ISO 9001 ensures that your product or service meets customer and legal requirements.
- A quality management system, as described in the ISO 9001 standard, helps you implement streamlined processes and improve operational efficiency. Make sure you’re to making the right decisions for your organization.
- Quality management systems improve the reliability of your operations in order to meet and exceed customer’s requirements.
- Enhance financial performance
Benefits of ISO 9001 certification
- Benefits to an Organization
- A smooth standard working process will be implemented, providing a well understood, common system with consistent processes.
- Reduction in rework, eventually reducing the production or service cost.
- Improve customer satisfaction, through better quality and a more consistent service
- Increased profit potential and market share
- Improvements in competitiveness by using ISO 9001 as an important marketing tool
- Benefits to Customer
- Better quality products and service
- More reliable production scheduling and delivery
- Improve the customer/ supplier relationship by responding proactively to enhance customer satisfaction
- Benefits to Employees
- Employees will be clearer about their roles. They could easily understand their responsibilities and authorities
- Boosts morale and motivation through improved training capabilities
- With increase in business performance, employees can feel safe about their job
Who needs ISO 9001?
ISO 9001 can be applied to any size or type of business. It covers all the organizational activities and will apply to almost any business following repetitive processes to produce a consistent standard of product or service provision.
Many businesses already have well established internal systems for maintaining standards, but ISO 9001 proves to stakeholders and customers that quality systems are meeting international best practice.